TERMS AND CONDITIONS
1. Identification
This website is operated by:
Domaine Botania s.e.n.c.
Business registered in Québec
Email: info@domainebotania.ca
These Terms and Conditions govern access to, navigation of, and use of the website, as well as sales made through it.
2. Acceptance of Terms
By accessing, browsing, or making a purchase on this website, the user acknowledges having read, understood, and accepted without reservation these Terms and Conditions, the Privacy Policy, and the Cookie Policy.
Domaine Botania s.e.n.c. reserves the right to modify these Terms and Conditions at any time. The applicable terms are those in effect at the time of use of the website or at the time of the order.
3. Access to the Website
The website is accessible free of charge to any user with Internet access.
Domaine Botania s.e.n.c. does not guarantee continuous or uninterrupted access to the website and shall not be held liable for any interruption, malfunction, or temporary unavailability.
4. Products and Information
Products are described and presented as accurately as possible. However, variations may occur, particularly for artisanal or natural products, including differences in colour, texture, or appearance.
The information provided on this website does not constitute medical, therapeutic, or professional advice. Our products are not intended to replace the advice of a qualified healthcare professional.
5. Orders
Any order placed on the website constitutes an offer to purchase.
Domaine Botania s.e.n.c. reserves the right to refuse or cancel any order, including in cases of:
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obvious pricing or description errors;
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payment issues;
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suspected fraud or misuse.
An order confirmation will be sent by email once payment has been successfully processed.
6. Prices
All prices are indicated in Canadian dollars (CAD), before or after applicable taxes as specified on the website.
Applicable taxes are added in accordance with current legislation.
Domaine Botania s.e.n.c. reserves the right to modify its prices at any time without notice. Products are billed at the price in effect at the time the order is placed.
7. Payment
Payments are processed through secure third-party payment platforms, including PayPal, Stripe, Square, Klarna, or other services offered via Wix.
Domaine Botania s.e.n.c. does not have access to full payment details, including credit card numbers or security codes. Such data is collected, processed, and secured exclusively by the payment platforms in accordance with their own privacy and security policies.
8. Shipping
Shipping terms, including delivery times, fees, and service areas, are specified at the time of purchase.
Domaine Botania s.e.n.c. cannot be held responsible for delays caused by carriers, weather conditions, or events beyond its control.
9. Returns and Refunds
Return, exchange, and refund conditions are specified on the website or communicated at the time of purchase.
Unless otherwise stated, opened, used, or customized products are not eligible for refund, except in cases of defect or error attributable to Domaine Botania s.e.n.c.
10. Liability
Use of the website and products is at the sole responsibility of the user.
Domaine Botania s.e.n.c. shall not be held liable for any direct or indirect damages resulting from:
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use of or inability to access the website;
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improper use of the products;
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force majeure events.
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11. Intellectual Property
All content on the website, including texts, images, visuals, logos, trademarks, and other materials, is the exclusive property of Domaine Botania s.e.n.c., unless otherwise stated.
Any reproduction, distribution, or use without prior written authorization is strictly prohibited.
12. Personal Information
The collection and processing of personal information are governed by the website’s Privacy Policy, in accordance with applicable laws, including the Act respecting the protection of personal information in the private sector (Québec – Law 25).
13. External Links
The website may contain links to third-party websites.
Domaine Botania s.e.n.c. has no control over these websites and disclaims all responsibility for their content or practices.
14. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Province of Québec and the applicable laws of Canada.
Any dispute shall be subject to the exclusive jurisdiction of the courts of Québec.
15. Contact
For any questions regarding these Terms and Conditions, you may contact us at: